Tower of London: Accessibility for Every Visitor

Ensuring a Welcoming Experience for All

The Tower of London is committed to making its historic site as accessible as possible for all visitors. While its medieval architecture presents unique challenges, we strive to provide a welcoming and inclusive experience. This page outlines the facilities, services, and considerations to help you plan your visit, ensuring everyone can discover the rich history and iconic stories within our walls. We recommend reviewing this information before your arrival to make the most of your time at this UNESCO World Heritage site.

Tailored Accessibility Options

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Mobility Impairments

The Tower of London offers extensive support for visitors with mobility impairments. Many key attractions, including the Crown Jewels exhibition, the ground floor of the White Tower, and the Bloody Tower, feature step-free access. We provide a limited number of manual wheelchairs for loan from the Welcome Centre on a first-come, first-served basis. Accessible toilets are conveniently located throughout the site, and portable ramps are available to assist with minor level changes where permanent solutions are not feasible due to the historic nature of the buildings. Please note that some areas still have uneven surfaces and cobbles.

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Visual Impairments

Visitors with visual impairments can enjoy their visit with several aids. Assistance dogs are warmly welcomed throughout the site. We offer large print guides at the Welcome Centre, and audio descriptions are available for key exhibitions and historical points of interest. Our dedicated staff are trained to provide assistance and guidance, and tactile models are integrated into specific exhibitions to offer a multi-sensory understanding of the Tower's history and artifacts.

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Other Disabilities

We are committed to supporting visitors with sensory sensitivities, autism, or cognitive disabilities. Quiet spaces are designated across the site for moments of calm and respite. Our staff can provide information on less crowded routes and optimal visiting times to ensure a more comfortable experience. To help prepare for your visit and reduce anxiety, visual stories and social guides detailing what to expect are available for download on our official website prior to your arrival.

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Frequently Asked Questions

Find answers to common questions about accessibility at the Tower of London.

Is the Tower of London fully accessible for wheelchair users?
Yes, many areas of the Tower of London are accessible, including the Crown Jewels exhibition, the ground floor of the White Tower, and the Bloody Tower. However, due to the historic nature of the site, some areas may have uneven surfaces, cobbles, and steps. We recommend checking our accessibility map upon arrival.
Are there accessible toilets available?
Yes, accessible toilets are located at various points throughout the Tower of London. Please refer to our accessibility map for their exact locations.
Are wheelchairs available for hire?
Yes, a limited number of wheelchairs are available for loan on a first-come, first-served basis from the Welcome Centre. We recommend arriving early if you require one.
Are assistance dogs allowed inside the Tower?
Yes, assistance dogs are very welcome at the Tower of London. Please ensure they are kept on a lead and under control at all times.
What provisions are there for visitors with visual impairments?
We offer large print guides and audio descriptions for key areas. Our staff are also trained to assist visitors with visual impairments. Tactile models are available in specific exhibitions.